Account Deletion
This document applies to the Mainland China iOS App and matches the current text available in the App.
Account deletion is permanent and cannot be undone.
1. How to delete
Open Me - Account & Security - Delete Account, verify a code sent to the current phone number, and confirm again.
2. Trip handling
Deletion removes your personal expenses and personal preparation items. Shared destinations, shared expenses, shares, and shared checklists in accepted Trips remain available to other active members. Your membership displays only Deleted user, without a nickname or avatar snapshot. If you are the final active member, the Trip and all related data are deleted. Pending invitations are deleted with the account.
3. Other server deletion
The account and phone number, password and refresh-token digests, agreement consent, nickname and avatar records, Friend code, requests, Friend relationships, your relationship categories, blocks, profile reports, and push registrations are deleted. The avatar object enters reliable deletion.
4. Retained data and exceptions
On-device Footprints, Lit data, on-device photos, companion nickname snapshots, and the local nickname are not deleted with the account and cannot be remotely read by the operator. Delete them separately in Storage settings when needed. Minimal security logs and administrator audits may be retained for up to 6 months.
Contact support@suancore.com if deletion fails or you need to exercise another right.
Local nickname and account sync
After agreeing to the Privacy Policy, you must actively enter a nickname of 1 to 30 characters before opening the main interface for the first time. The nickname and pending-sync state are stored in the App's local preferences. They are not associated with an account ID, anonymous installation ID, Footprint, or location and are never included in anonymous usage analytics. On the first sign-in, or the next sign-in after changing the nickname while signed out, the App sends the pending nickname once through the account profile API and saves it as the current account nickname. After success, the pending state is cleared and the server account profile becomes authoritative and is written back locally instead of being overwritten on every launch. Signing out or deleting an account does not remove the local nickname. Uninstalling the App or clearing App data removes it.